Terms of Service

3.1What we provide

Vultax is an information service. We observe public market data from 24+ cryptocurrency exchanges and public blockchains, compute statistical measures over it, and present the results. That includes market-quality scoring, wash-trade and spoofing risk signals, large-transaction and wallet flow, order-book depth, cross-exchange price-gap routes, event and news context, and the Vi AI assistant.

How each measure is computed, over which window, and where its coverage runs out is documented on our methodology page, which forms part of these Terms for the purpose of describing what an Output means.

3.2What we are not

We are not a broker, dealer, exchange, custodian, payment institution, portfolio manager, or investment adviser. We do not operate a prediction market, a betting exchange or a gambling service. We never hold, custody, transmit or trade your money or your crypto-assets, we never accept a stake or a wager from you, and we never execute an order on your behalf.

We do not provide any crypto-asset service within the meaning of Article 3(1)(16) of Regulation (EU) 2023/1114 (MiCA), and we are not authorised as a crypto-asset service provider in any jurisdiction. We do not provide investment services within the meaning of Directive 2014/65/EU (MiFID II), and we are not a virtual currency service provider under the Estonian Money Laundering and Terrorist Financing Prevention Act. We do not organise gambling within the meaning of the Estonian Gambling Act, and we hold no gambling licence anywhere, because we run no game of chance, take no bets and pay no winnings.

3.3Nothing here is advice

No Output is investment advice, financial advice, a personal recommendation, a solicitation, or an offer to buy or sell anything. Outputs are statistical descriptions of observed market behaviour. They are not tailored to your circumstances, objectives, financial position or risk tolerance, and we do not know what those are.

The Service does not produce personal recommendations. Where Vi AI answers a question about a market, it is describing data, not advising you. It is instructed to describe characteristics rather than make recommendations, never to call anything a good investment, and never to give advice tailored to you. If it does any of those things anyway, that output is a model error, not a recommendation from us, and you may not rely on it.

Every trading and investment decision you make is yours alone. Read the risk disclosure before you act on anything the Service shows you, and take independent, licensed advice if you need it.

3.5Prediction markets

The Service may show data from third-party prediction markets — venues such as Polymarket where people trade contracts that pay out on the outcome of an event. We observe their public prices, order books, trades and resolution data and analyse them in the same way we analyse an exchange. Nothing about that changes what we are:

• We are not the venue. A prediction market is operated by its own operator under its own terms and its own regulatory position. We have no agreement with any prediction-market operator to promote it, we earn nothing when you trade there, and we are not its agent.
• You cannot trade a prediction market through Vultax. We do not take your stake, hold your position, route your order or settle your outcome. If you trade on such a venue, you do so on the venue, in your own account, under its rules and under the law that applies to you.
• A displayed price is not our forecast. A contract trading at 0.62 is a price other people paid, not our statement that the event is 62% likely. We publish how well those prices have historically matched outcomes on the methodology page; read it before treating a price as a probability.
• Rankings of participants are not recommendations. Where we rank wallets by realised profit, we are describing the past. A wallet that was profitable last month is a data point, not a signal to copy, and copying it is a decision we neither suggest nor endorse.
• Whether you may trade there is your question. Prediction markets are restricted or prohibited in many jurisdictions, and treated as gambling, as derivatives, or as neither, depending on where you are. We show the data regardless of where you are because the data is public; that is not an opinion that the venue is available or lawful for you.

3.6The paper desk

Some surfaces let you place simulated positions against live prediction-market prices using a virtual balance. This is a practice tool. It is not a game of chance, a bet, or an account:

• No money is involved. The balance is imaginary, cannot be deposited to, withdrawn from, transferred or redeemed, and has no value.
• Nothing is sent to any venue. Simulated orders are filled by us against the prices we observe, on our own fill rules, and never reach a real order book.
• Simulated results are stored in your own browser and are yours to keep or discard. We do not use them to rank you, reward you, or sell you anything.
• A simulated result does not predict a real one. Real venues have fees, slippage, partial fills, withdrawal limits and counterparties who can see you coming. A profitable paper history is evidence of nothing.

3.7Our own trading, and conflicts of interest

We operate an automated agent that can evaluate prediction-market positions. In production it runs in simulation only, with the same virtual fills as the paper desk, and it never holds a customer's funds. It exists to test our models, not to trade against you.

If we ever trade real money on our own account — in any market we also publish data about — we will say so on this page and on the affected surfaces before we start, and we will explain how we prevent our own positions from influencing what you see. We will never trade against the signals we sell you ahead of publishing them. Until that notice appears, we hold no proprietary positions in any market the Service covers.

3.4Your own regulatory position

You are responsible for your own compliance. Some jurisdictions restrict trading in crypto-assets, and some restrict the use of market-surveillance data. You must not use the Service where doing so would breach the law that applies to you, and you must not use it to do anything the market-abuse provisions of MiCA, Regulation (EU) 596/2014 or any equivalent law prohibit.

4.1Who may use the Service

You must be at least 18 years old and have the legal capacity to enter into a contract. If you accept these Terms for an organisation, you confirm you are authorised to bind it, and "you" then means that organisation.

You may not use the Service if you, or an entity you control, are subject to financial sanctions imposed by the European Union, the United Nations, the United Kingdom or the United States, or are resident in a territory subject to comprehensive sanctions. We may refuse or end service on that basis.

4.2Account security

• Give accurate registration details and keep them current.
• Keep your credentials and API keys confidential. Anything done through your Account or keys is treated as done by you, unless you show it followed a security failure on our side.
• Tell us at [email protected] as soon as you suspect unauthorised access.
• Do not share, sell or transfer an Account or API key, and do not open multiple accounts to obtain more than one trial.

We may suspend an Account we reasonably believe is compromised, shared in breach of these Terms, or used fraudulently. Where we do that without prior notice, we will tell you why as soon as we reasonably can, and § 16 applies.

5.1Availability

We provide the Service with reasonable skill and care, and aim for continuous availability, but we do not promise it will be uninterrupted or error-free. We may take it down for maintenance, and will give notice of planned downtime where practical.

Latency figures published on this site, including any sub-100ms figure, are targets, not guarantees. We do not offer a contractual service level unless we have signed a separate agreement with you that says we do.

5.2Dependence on third parties

The Service depends on exchange APIs, public blockchains, messaging platforms and infrastructure providers we do not control. Their outages, rate limits, schema changes, delistings and access restrictions will affect coverage, freshness and completeness. Where a data source becomes unavailable we will say so on the affected surface rather than presenting stale figures as current.

5.3Changes to the Service

We develop the Service continuously and may add, change or remove features. Where a change materially reduces what your Plan gives you, we will give you at least 30 days' notice by email, and you may terminate with effect from the date the change takes effect and receive a refund of the unused part of what you have already paid. Changes recorded in the changelog that add or improve features do not trigger that right.

6.1The free terminal

Part of the terminal is available without an account or payment. It is provided as it stands, may change or end at any time, and § 17 applies to it in full.

6.2The 3-day trial and what happens at its end

The trial converts into a paid subscription automatically. It runs for 3 days, requires a valid payment card at sign-up, and unless you cancel before it ends, we charge the Essential price for the first billing period on the day it ends and each period after that.

Before we take the first payment we will tell you, in the checkout and again by email, the price, the billing period, the date of the first charge and how to cancel. We will also send a reminder before the trial ends. You can cancel at any point during the trial from your account settings, at no cost and without giving a reason.

One trial per person and per payment method. We may refuse a trial to anyone who has had one.

7.1Plans and billing

Plans are billed in advance, monthly or annually as you choose at checkout, and renew automatically for further periods of the same length until cancelled. Current prices are on the pricing page, which is the authoritative statement of what each Plan costs and includes.

Payments are processed by Stripe Payments Europe, Ltd. We do not receive or store your full card number. Providing your card details, you authorise us to charge the recurring amount for your Plan until you cancel.

7.2Failed payments

If a payment fails we will retry it up to three times over 10 days and tell you each time. If it still fails, paid access ends and the Account reverts to free access. We will not delete your settings for 30 days after that, so you can resume by paying.

7.3Price changes

We may change prices. A change affecting a subscription you already hold takes effect no earlier than 30 days after we email you about it, and never before the end of the period you have already paid for. If you do not accept the new price, cancel before it takes effect and you will not be charged it. Continuing after that date is acceptance of the new price.

7.4Taxes

OmniOS OÜ has been registered for VAT in Estonia under number EE103028002 since 10 September 2026.

The price on the pricing page is the total you pay. Where VAT is due on your subscription it is included in that price; nothing is added at checkout. Registering for VAT did not change the amount charged to any existing subscriber, so no notice under § 7.3 was due and none was given.

If you are a business with a valid VAT number in another EU member state, send it to [email protected] and we will reissue your invoice under the reverse-charge procedure. We do not collect VAT numbers at checkout, so you have to ask.

Any tax you owe in your own country on your use of the Service is yours to account for.

8.1Cancelling at any time

You can cancel from your account settings at any time, without giving a reason. Cancellation stops the next renewal; paid access continues to the end of the period you have paid for. There is no cancellation fee and no notice period.

8.2The 14-day right of withdrawal (consumers)

If you are a consumer in the EU, you have 14 days from concluding the contract to withdraw from it, without giving any reason. This is a statutory right under the Estonian Law of Obligations Act and Directive 2011/83/EU, and it applies to your first paid subscription period.

To withdraw, tell us by an unambiguous statement before the 14 days expire — an email to [email protected] is enough, and you may use the model withdrawal form but do not have to. We will confirm receipt without delay.

We refund everything you paid within 14 days of being told, using the same payment method you used, at no cost to you. Because the Service starts immediately at your request, we may deduct an amount proportionate to what you used before withdrawing, measured against the full price of the billing period. Full details, including what we do and do not deduct, are in the refund and withdrawal policy.

8.3Refunds outside the withdrawal right

Beyond the statutory right, we refund at our discretion — for example where the Service was materially unavailable for a sustained period, or where a charge was taken in error. Ask at [email protected]. This is in addition to, and does not limit, your statutory rights against us for a service that does not conform to the contract.

Business customers have no right of withdrawal. Fees already paid are non-refundable except where these Terms or the law say otherwise.

11.1Alerts

Alerts may be delivered through Telegram or other third-party platforms. Delivery depends on infrastructure we do not control, and we do not guarantee that any alert arrives, arrives on time, or arrives at all. Do not build anything time-critical on alert delivery alone. Alert volumes are capped per Plan; once you reach the cap, alerts pause until the next period.

11.2Vi AI

Vi AI is an AI system. You are interacting with software, not a person. It is built on a third-party large language model and can be confidently wrong, misread data, or invent figures that look plausible.

Check anything material against the underlying surface before you act on it. Vi AI output is an Output for the purposes of these Terms, and §§ 3.3, 12 and 17 apply to it in full. Your conversations are processed as described in the privacy policy; what you type is sent to our model provider, so do not put secrets, credentials or other people's personal data into it.

11.3The paper desk

The paper desk is governed by § 3.6. We may reset, change the rules of, or withdraw it at any time, and a change to it is not a material change to your Plan under § 5.3. Do not present simulated results as real trading performance, to us or to anyone else.

14.1Ours

The Service, its software, models, scoring methods, interface, documentation and the Vultax and Vi IQ names are owned by OmniOS OÜ or its licensors. We also assert the sui generis database right in the datasets we compile under Directive 96/9/EC. Subject to these Terms and your Plan, we grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for your own personal or internal business purposes. Nothing more is granted, expressly or by implication.

14.2Third-party data

Underlying market data originates with exchanges, prediction-market operators and public blockchains and remains subject to their rights and terms. Outputs are our analysis of that data, not a redistribution of it. Where a source's terms restrict onward use, those restrictions pass through to you under § 9.

14.3Yours

You keep ownership of what you put into the Service — watchlists, alert rules, settings, API integrations and Vi AI prompts. You grant us only the licence we need to operate the Service for you, and to keep it secure and working. We do not use your content to train models, and we do not sell it.

If you send us feedback or a feature request, we may use it freely and without owing you anything. That covers the idea, not any confidential material you send with it.

16.1What we never limit

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for intentional breach or gross negligence, and — if you are a consumer — your statutory rights against us for a service that does not conform to the contract.

16.2What we are not liable for

Subject to § 16.1, we are not liable for trading, investment or wagering losses, lost profit, lost opportunity, lost revenue, or the cost of substitute services, arising from your reliance on any Output — including a paper-desk result, a prediction-market price or a participant ranking. You accept that crypto-asset and prediction markets are volatile, that our Outputs are statistical and imperfect, and that the decision to act on one is yours.

We are not liable for loss caused by an event outside our reasonable control, including exchange or blockchain outages, failures of third-party infrastructure, and acts of public authorities.

16.3Cap

Subject to § 16.1, our total liability to you for all claims arising in any 12-month period is capped at the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or €100.

If you are a consumer, this cap applies only so far as Estonian law permits, and it does not apply to damage caused intentionally or by gross negligence.

16.4Your liability to us (business customers only)

This clause does not apply to consumers. If you are a business customer, you will indemnify us against third-party claims, and the reasonable legal costs of defending them, arising from your breach of § 9 or § 10, your infringement of a third party's rights through your use of the Service, or your redistribution of Outputs. We will tell you promptly about any such claim, not settle it without your agreement, and let you control the defence.

18.1Governing law

These Terms and any dispute arising out of them are governed by the substantive law of the Republic of Estonia, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory rules of the country where you habitually reside (Article 6 of Regulation (EC) No 593/2008).

18.2Where a dispute is heard

For business customers, the courts of Harju Maakohus (Harju County Court), Tallinn, Estonia have exclusive jurisdiction.

For consumers resident in the EU, Regulation (EU) No 1215/2012 applies: we may bring proceedings against you only in the courts of the member state where you are domiciled, and you may bring proceedings against us either there or in Estonia. Nothing in these Terms changes that.

18.3Complaints and out-of-court resolution

Come to us first at [email protected]. We aim to acknowledge a complaint within 2 working days and resolve it within 14 days.

If you are a consumer and we cannot resolve it, you may refer the dispute free of charge to the Tarbijavaidluste komisjon (Consumer Disputes Committee), operated by the Tarbijakaitse ja Tehnilise Järelevalve Amet (Consumer Protection and Technical Regulatory Authority), Endla 10a, 10142 Tallinn, Estonia — [email protected], https://ttja.ee/en. Referring a dispute there does not affect your right to go to court.

The EU Online Dispute Resolution platform closed on 20 July 2025 and is not an available route.